Privacy & Policy

GreenX Privacy and Policy

Last updated: 06-03-2021

Privacy Policy

Welcome to GreenX! This Privacy Policy was written to help you better understand what we collect, use and store your information.

If we make some change,

We will be sure to post a notice on our home page and in the merchant admin.

If you continue to use GreenX after these changes are posted, you are agree to our updated policy.

By signing up for any of the products or services offered by GreenX together, the Services, or dealing with a merchant using GreenX Services, you are agreeing to the terms of this Privacy Policy and, as applicable, the GreenX Terms of Service. We will keep your Personal Information accurate, complete and up-to-date with the information that you provide to us.

If you request access to your Personal Information, we will inform you of the existence, use and remove of your Personal Information as allowed by law, and provide you access to that information. When we use the term “Personal Information” in this policy, it means any information related to an identifiable individual, but does not include the name, title, business address, or phone number of an employee of an organization.

Information from Merchants

If you are a merchant, you agree to post a privacy policy on your store that complies with the laws applicable to your business. You also agree to obtain consent from your customers for the use and access of their Personal Information by GreenX and other third parties.

What information we collect from merchants and why?

We collect your name, company name, address, email address, phone number and credit card details.

We need this information to provide you with our Services, for example, to confirm your identity, contact you, and invoice you.

We collect data about the GreenX hosted webpages that you visit and how and when you access your account, including information about the device and browser you use, your network connection and your IP address.

We need this information to give you access to and improve our Services.

We collect Personal Information about your customers that you share with us or customers provide while shopping or during checkout.

We use this information to provide you with our Services and so that you can process orders and better serve your customers.

We will also use Personal Information in other cases where you have given us your permission.

When do we collect this information?

We collect Personal Information when you sign up for our Services, when you access our Services or otherwise provide us with the information.

Information from our merchants’ customers

What information we collect and why?

We collect our merchants’ customers’ name, email, shipping and billing address, payment details, company name, phone number, IP address etc.

We need this information to provide merchants with our Services, including supporting and processing orders, authentication, and processing payments.

This information is also used to improve our Services.

When do we collect this information?

Information is collected when a merchant’s customer uses or accesses our Services, such as when a customer visits a merchant’s site, places an order or signs up for an account on a merchant’s site.

Information from Partners

Partners are individuals or businesses that have agreed to the terms of the Partner Program to work with GreenX to promote the Services by (1) referring clients to GreenX; (2) developing GreenX store themes for merchant use or (3) developing apps using the GreenX Application Interface (API) for merchant use.

What information do we collect from Partners and why?

We collect your name, company name, website, twitter or other social media handles, phone number, address, business type, and email address.

We use this information to work with you, confirm your identity, contact you and pay you.

We collect data about the GreenX hosted webpages that you visit and how and when you access your account, including information about the device and browser you use, your network connection and your IP address.

We use this information to give you access to and improve our Services.

We collect Personal Information about your customers that you share with us or that they provide to us directly.

We use this information to work with you and to provide our Services to your customers.

We will also use Personal Information in other cases where you have given us express permission.

When do we collect this information?

We collect this information when you sign up for a Partner Account, when you sign up one of your customers for our Services, or when your customers sign up themselves. We also collect any additional information that you might provide to us.

Information from cookies

What is a cookie? A cookie is a small amount of data, which may include a unique identifier.

Cookies are sent to your browser from a website and stored on your device. Every device that accesses our website is assigned a different cookie by us.

Why does GreenX use cookies?

We use cookies to recognize your device and provide you with a personalized experience

We also use cookies to serve customized ads from Google and other third-party vendors.

Our third-party advertisers use cookies to track your prior visits to our website and elsewhere on the Internet in order to serve you customized ads.

When and why do we share Personal Information with third parties?

GreenX works with third parties to help provide you with our Services and we may share Personal Information with them to support these efforts. In certain limited circumstances, we may also be required by law to share information with third parties.

Personal information may be shared with third parties to prevent, investigate, or take action regarding illegal activities, suspected fraud, and situation involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law.

Personal information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding. If this happens, we will post a notice on our home page.

Except when required by law, GreenX will never disclose your Personal Information without obtaining your consent.

What we don’t do with your Personal Information?

We do not and will never share, disclose, sell, rent, or otherwise provide Personal Information to other companies for the marketing of their own products or services.

We do not use the Personal Information we collect from you or your customers to contact or market to your customers or directly compete with you. However, GreenX may contact or market to your customers if we obtain their information from another source, such as from the customers themselves.

How do we keep your Personal Information secure?

We follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other Personal Information entrusted to us.

Our information security systems apply to people, processes and information technology systems on a risk management basis.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information.

Access to your personal information

You retain all rights to your Personal Information and can access it anytime.

In addition, GreenX takes reasonable steps to allow you to correct

Or delete personal information that is shown to be inaccurate or incomplete.

How Long We Keep Your Personal Information?

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

Terms & Conditions

Read our Terms and conditions

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

GreenX

https://greenx.com.bd/contact-us/

Email: info@greenx.com.bd

Phone: +88 01944 220099

Address: Lake City Concord Shopping Complex(6th Floor), Khilkhet, Dhaka-1229, Bangladesh